> team
Who's on your pager
Each engineer owns one or more ICP. We rotate follow-the-sun, handing off every 8 hours. The person on a call is always an engineer, not sales.
> team
Stub: more profiles coming as we work through privacy preferences with each engineer. One real profile is live, the others are listed by handle + ICP only.
> how handoffs work
Three time zones (UTC+3, UTC+0, UTC-5), 8-hour shifts. Handoffs go into a shared runbook: what happened on shift, what's open, watch items. A 3 AM incident lands with an engineer at 11 AM.
Full detail: /en/process/ in the on-call rotation section.